Net Promoter Score for Jesus (or NPSfJ)

11 August 2008 by Brian.

It’s been a while since I offered a decent post.  Let’s be honest, that last post was an exhausted, weak attempt to get something on the board…certainly not my best effort and you have my apologies.

Anyway, on to tonight’s business.   A big part of my job at Effectur, Inc. where I am currently employed is to manage our Net Promoter Score program.  If you’re not familiar with the term, it’s a simple measurement designed to place a numerical measurement on the quality of a company’s relationship with its customers and it is based upon the response to one simple question, “Would you recommend the company to a friend or colleague?”  The score takes into consideration those customers who are actively promoting the company to others (think of your average Apple Macintosh user), as well as those who hate the company and rarely miss an opportunity to tell others how badly it sucks (think just about any mobile phone service provider’s customers).  Our company is doing pretty well with our NPS right now, with many more of our customers loving us than hating us, with a lot of customers in the middle, satisfied, but not exactly overwhelmingly pleased.

So, I was thinking about my witness for Christ in my various contexts each day and I was wondering how I would score if people were asked if, based upon their observance of my life, they were attracted to Jesus or persuaded to reject him.   It’s a sobering thought.  What would my co-workers say?  Is my witness consistent to each of them, or are there some who see more of Jesus, while others see more of my weaknesses emerging?  What about my wife?  My children?  Are they drawn to Jesus’ life in me?  Do they see him at all?

My prayer is a simple one: “Lord Jesus, transform me into your image more and more each day.  Fill me with your love and your grace, as well as your truth and holiness and grant me the humility to admit my failures and ask forgiveness when I hurt those around me.”

Posted in Politics, Community, Humanism, Naturalism, Taxes, Trinity, Leadership, Missionaries, Missions, Trinitarianism, Social Injustice, Social Justice, Contemporary Christianity, Relativism, Marriage, Sanctity of Life, Sex, Biblical Worldview, Religion, Morality, Morals, Spirituality, Secularism | 1 Comment »